CleanWins Privacy Policy

Data collected

At CleanWins, we may process various types of information, including account details, device metadata, and payment references that are necessary for the secure operation of our services. The collection of this data is limited to activities such as registration, fraud prevention, payouts, and compliance with relevant regulations. We also utilise optional analytics, which are aggregated whenever possible to enhance service delivery without compromising individual privacy.

Cookies

Cookies play a vital role in supporting secure logins, managing user preferences, and facilitating basic traffic measurement. Essential cookies are designed to maintain the reliability of sessions, while optional analytics cookies help us improve our web pages without identifying individual users unnecessarily. You have the ability to manage non-essential cookies through your browser settings, although please be aware that certain features may not function as smoothly as intended.

Retention

Our data processing practices are guided by contractual obligations, legal duties, or legitimate interests that necessitate the retention of personal information. Data will only be held for as long as is required to fulfil these purposes or in accordance with statutory regulations related to gambling and payment transactions. Once the retention period has elapsed, we will ensure that records are either deleted or rendered irreversibly anonymous to safeguard your privacy.

Your rights

Depending on your geographical location, you may exercise certain rights regarding your personal data. These rights may include the ability to request access, correction, deletion, or a portable copy of your information. To initiate this process, please contact our support team, providing sufficient details for identity verification. We strive to respond within the legally prescribed timeframes and will clarify any exceptions that may apply.