CleanWins Privacy Policy

Data collected

At CleanWins, we may collect various types of information to ensure the secure operation of our services. This includes account details, device metadata, and payment references essential for registration, fraud prevention, and compliance with legal obligations. We strive to limit data collection to what is necessary, with optional analytics aggregated wherever feasible.

Cookies

Cookies play a vital role in our website by facilitating secure logins, remembering user preferences, and measuring traffic effectively. Essential cookies ensure that user sessions remain stable and reliable, while optional analytics cookies assist in improving our website without the need for unnecessary identification. Users have the ability to manage cookie settings in their browser, though this may affect the performance of certain features.

Retention

We retain personal data only for as long as it is necessary to fulfil the purposes for which it was collected, including compliance with legal requirements and our legitimate interests. Once the retention period has expired, we ensure that records are either deleted or irreversibly anonymised to protect user privacy. This approach allows us to comply with statutory gambling and payment regulations while respecting user data rights.

Your rights

As a user of CleanWins, you have specific rights concerning your personal data, which may vary depending on your location. You can request access to your data, ask for corrections, deletion, or obtain a portable copy of your information. To exercise these rights, please contact our support team with sufficient information to verify your identity; we aim to respond promptly and within the applicable legal timelines while explaining any exceptions.